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Performance Management

Carlisle Plan

The Carlisle Plan 2015-18 sets out the Council’s overall vision for Carlisle, supported by five priorities. The vision gives a clear direction and context for all our activities. We will maximise opportunities to improve health, wellbeing and economic prosperity through our five priorities that support the vision. The Plan was adopted by Council on 10th November 2015 and is available to the right as a downloadable pdf document.

Corporate Peer Challenge - 2020

The Corporate Peer Challenge (CPC) looked at the following themes:

  • Understanding of the local place and priority setting.
  • Leadership of place.
  • Organisational leadership and governance.
  • Financial planning and viability.
  • Capacity to deliver.

In addition, to the standard lines of inquiry, we asked the CPC team for observations and feedback on the following:  

  • The approach to commercialisation.  
  • The effectiveness of the performance management arrangements. 

A link to the final report is available here.

Performance and Service Standards

We want to provide the best possible services to our customers and are strengthening the ways in which we monitor our own performance. The Council concentrates on areas that really make a difference to the organisation and, more importantly, the residents of and visitors to Carlisle.  The Quarter 3 Performance Report 2019/20 gives further information about our performance and service standards.  

Want to know more?

For further information please contact the:

Policy and Communications Team
Carlisle City Council
Civic Centre

Telephone: 01228 817258

Email: [email protected]

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