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Saturday , March , 23 2019

Housing and Homelessness Advice and Information

Please contact us at the earliest opportunity if you are at risk of losing your accommodation so that we can give you appropriate advice and assistance to try and prevent this from occurring. if you or someone you know requires advice and assistance in relation to their housing situation you can contact our services directly by using this link https://hpa2.org/refer/CARL. If you are unable to complete the online referral link you can email referral information to us via [email protected].

For anyone that is homeless tonight or experiencing a housing emergency; advice is available from Officers at the Civic Centre during normal office hours, Monday to Friday. Out of hours please contact the appropriate telephone number detailed below. 

If you are aware of someone who is rough sleeping please contact us immediately to report this by any of the channels listed or via Streetlink https://www.streetlink.org.uk/

CHIRISTMAS AND NEW YEAR 2018/19

The opening and closing times for the Civic Centre over Christmas and New Year 2018 are as follows:

  • The Civic Centre’s customer contact centre will close to the public at 3pm on Friday 21 December and will reopen on Thursday 27 December.
  • The Civic Centre’s customer contact centre will close to the public at 3pm on Friday 28 December and will reopen on Tuesday 2 January.

Service Telephone
Housing and Homelessness advice (during office hours only) 01228 817428
Emergency homelessness advice (out of hours - single women and families) 01228 817386
 Emergency homelessness advice (out of hours - single males)  01228 817373

Other useful contacts

Benefit Advice   01228 817400
Cumbria Law Centre   01228 515129
Citizens Advice Bureau (Advice Line)   03444 111444
Citizens Advice Bureau (Admin Line)   03300 563037
Shelter, Kendal   0844 5151945
Shelterline   0808 8004444

 

  Further Information on Homelessness - FAQ

This A to Z of services list provides links to service pages alphabetically