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Saturday , March , 17 2018

Homelessness Advice and Information

If you think you are at risk of losing your home or are homeless , please contact us at the earliest opportunity.  We operate a drop in service Monday to Friday from 10am-12pm / 1pm-3.30pm.

OUT OF HOURS: If you are experiencing homelessness and require emergency advice outside of office hours please ring 01228 817386 for assistance.

If you are aware of someone who is rough sleeping please contact us immediately.

PLEASE NOTE: John Street men's accommodation is temporarily closed pending reinstatement as a result of flood damage in December 2015; we anticipate that the scheme will reopen in January 2018.  We continue to provide temporary accommodation for single males who are statutorily homeless within the City.

Service Telephone
Housing and Homelessness advice (during office hours only) 01228 817079
Emergency homelessness advice (out of hours) 01228 817386

Other useful contacts

Benefit Advice   01228 817400
Cumbria Law Centre   01228 515129
Citizens Advice Bureau (Advice Line)   03444 111444
Citizens Advice Bureau (Admin Line)   03300 563037
Shelter, Kendal   0844 5151945
Shelterline   0808 8004444


  Further Information on Homelessness - FAQ

What will happen if you don't pay your rent

If you don't pay your rent, your landlord can seek a Court Order to evict you from your home. If you are more than two months or eight weeks in rent arrears, in most cases the Courts cannot refuse to grant the landlord an Eviction Order. So you should always make sure your rent is paid.

In the first six months of your tenancy, if you think your rent is too high, you can ask the Rent Assessment Committee to decide what your rent should be. You can contact the Rent Assessment Committee on 0161 237 9491.

This A to Z of services list provides links to service pages alphabetically