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 Contact Details


  01228 817200
Homeless and Housing FAQ

View information for residents who are homeless

If you think you are in danger of losing your home, please complete our online enquiry form below, e-mail: [email protected] or call 01228 817079. Alternatively, you can visit us at the Civic Centre from Monday to Friday, 10:00 am to 12 noon and 1:00 pm to 3:30 pm (except for Bank Holidays).

We will try to help you keep your home

  • by talking to your landlord
  • by arranging mediation or support
  • or look at other ways of helping you

If all else fails and you have no where to stay and are in priority need group, then Carlisle City Council will provide temporary hostel accommodation until your application can be assessed and a decision reached on your homeless application.

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